Shipping & Delivery (VIP Tickets)
Our VIP upgrades are digital—there is no physical shipping. After you complete your order, your VIP ticket is delivered by email. Please note that a valid show ticket is required to enter the venue; a VIP upgrade alone does not grant entry to the concert. You can find official show tickets at blackbriarmusic.com/tour.
How delivery works
- Digital delivery via email: You ’ll receive your VIP ticket at the email address used at checkout shortly after placing the order.
- Can’t find the email? Check your spam/junk folder and search your inbox for “VIP” or “Blackbriar”. If you still don’t see it, email us at vip@blackbriarmusic.com and we’ll help.
- Wrong email or typo? Reach out to us and include your name, order number, and the correct email so we can re-send your ticket.
VIP meetup details
Final instructions (exact meetup location, timing, entry procedure) depend on the venue and are confirmed close to the show date. We’ll email these details in advance once the venue has confirmed logistics.
Important reminders
- Concert ticket required: A VIP upgrade does not include admission to the show. Get your concert ticket at blackbriarmusic.com/tour.
- Bring your ticket: Bring your both your VIP ticket and concert ticket (digital or print) to the venue.
- Accessibility & venue rules: VIP check-in follows venue policies (age limits, security screening, photography rules, etc.).
Need help?
Email vip@blackbriarmusic.com.